In-Time Guarantee is valid on services operated by BOHEMIAN LINES‘ coaches only.
When the arrival of our bus to your destination is delayed by more than 50 minutes you will be obtaining a one-way ticket for the same route free of charge. This ticket will be issued in the same name of passenger and it is valid on services operated by BOHEMIAN LINES coaches only. Request for the ticket has to be sent in wrtiten to BOHEMIAN LINES, s.r.o., V Uličkách 2580, CZ-413 01 Roudnice nad Labem or by e-mail: firstname.lastname@example.org latest 30 days from the date your journey was delayed.
In-Time Guarantee is not granted for delay caused by delay or cancellation of the ferry, closing the Öresundsbron, police or custom control, traffic congestion etc. over which BOHEMIAN LINES has no control or by events attributable to Vis Maior. It is more important to arrive safely to final destination in these situation.